Docs assistant Featured
Answer setup, API, and product questions with citations your users and legal team can audit.
- Cited and pertinent
- Understands your content
- Always up to date
AI-native Support that cites its sources
AI support that cites your docs
Answer every question with accuracy. Cite the docs your customers already trust — and turn every gap into your next page.
Built for docs-first SaaS, devtools, and support teams
usedocs.app/widget/demo
Answering from docs
Can I restrict the widget to our domain?
Answer
Add allowed origins in bot settings before embedding. Requests from other origins are rejected.
Widget security
Embed guide
Gap saved
Missing answer routed to content backlog
100%
Of answers cite a real source from your docs
0
Invented answers — low confidence means honest fallback
1tag
One script tag to embed on any site
5min
From sign-up to first cited answer
Built for docs-first teams
Answer any question with confidence.
Launch with docs support, then route the same cited answer layer across your website, help center, and file-backed knowledge.
Website support
Give visitors fast answers before they open a ticket or leave the page.
Proactive Q&A
Surface helpful answers in the right place at the right time, before users ask.
Internal knowledge
Boost team productivity with instant access to company docs and runbooks.
Doc discovery
Help users explore your docs and find what they need faster.
How it works
Crawl. Test. Embed.
Three steps to launch, with guardrails support teams need before exposing AI to customers.
Your assistant is ready
Live
01
Add knowledge
Crawl a docs site or sitemap, or upload text and Markdown files.
02
Test answers
Ask real questions, inspect citations, and tune fallback behavior.
03
Embed anywhere
Paste one script tag, then monitor conversations, leads, and gaps.
Trust
If it knows, it cites. If it doesn't, it says so.
Low-confidence questions are flagged, not invented — and they land in your gap queue so you know exactly what to write next.
Answer provenance
Every response carries source context back to the page or file.
Content operations
Unanswered questions become a focused backlog instead of scattered anecdotes.
Trusted answers
Relevant, accurate responses with links to the source.
Confident users
People get help instantly and stay in your product.
Clear guardrails
Low-confidence questions become content gaps, never guesses.
Pricing
Simple plans for docs-first support teams.
Annual billing saves about 30% on paid tiers. Start free and upgrade as usage grows.
Monthly
Annual
Save ~30%
Free
For evaluating docs coverage and widget fit.
$0
$0
/mo
/yr
- 100 messages / month
- 1 bot
- 1 seat included
- Basic dashboard + analytics
- Cited answers + gap capture
Pro
For small product and developer relations teams.
$29
$244
/mo
/yr
- 5,000 messages / month
- Up to 3 bots
- Up to 3 seats
- Branding removal
- Priority indexing + support
Popular
Growth
For support teams handling heavier doc traffic.
$79
$664
/mo
/yr
- 12,000 messages / month
- Up to 5 bots
- Up to 8 seats
- API + webhook access
- Advanced analytics + exports
Business
For multi-team docs support with advanced controls.
$299
$2512
/mo
/yr
- 25,000 messages / month
- Unlimited bots and seats
- Custom domain bundled
- SSO/SAML + security controls
- Priority support + migration help
Compare
usedocs vs alternatives
What matters
u usedocs
Chatbase / SiteGPT
Free tier
Real free tier with 100 messages
Often trial-limited or lower free quotas
Billing model
Clear message-based pricing (no credits)
Credit/usage-unit pricing is common
Answer quality ops
Cited answers + content gap analytics
Citation and gap workflows vary by plan
Custom domain
Bundled on Business
Frequently a paid add-on
Deployment flexibility
Cloudflare-native with BYO Cloudflare option
Primarily hosted SaaS environments
AI cost profile
Workers AI cost advantage for doc Q&A at scale
Provider costs are usually embedded in platform markup
Compared with generic chat widgets, usedocs.app is built for citation-first doc answers and content-gap discovery.
FAQ
Questions before you embed.
Short answers on setup, sources, fallback behavior, and rollout.
Need a live check?
Open the dashboard, add a source, and test the exact questions your users ask.
Yes. Add allowed origins in bot settings before embedding. Requests from other origins are rejected.
Text, Markdown, PDF, and DOCX are supported. Upload files in the dashboard or crawl a docs site or sitemap.
It declines to answer instead of inventing. The missed question is recorded as a content gap so your team knows what to fix.
Yes. When a chat escalates, usedocs.app notifies your connected integrations — Slack (with channel selection), Discord, Teams, or any webhook. Escalated chats also land in the native inbox to assign, note, draft, and reply.
Use the dashboard to review conversations, leads, feedback, citations, and clustered gaps from real visitor questions.
Yes. Sign in with Google, GitHub, or a magic link — your workspace and bot are created automatically on first sign-in. Start free with 100 messages a month, no credit card required.
Start
Start with your docs. Learn from every unanswered question.
Spin up your assistant, embed it in minutes, and turn the questions your docs miss into your content roadmap.